Delivering Trust

Editor’s note: Ian Woodbury is the COO of tealbook, and he has played a critical role in making sure that the trust at the heart of the company’s value proposition is also at the core of our organization.  Building trust is simple. Promise to do something. Do it. Repeat. The pace of modern business doesn’t […]

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Pitch and dump still happens

As we begin an RFP, we ask clients about their previous successes and challenges when hiring suppliers. The number one complaint has been that they get pitched by the senior “A” team, but once they get the account, they are quickly passed on to a more junior team. Sometimes they actually never get to meet […]

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From feedback to features

Employees often join an organization with established supplier relationships from previous companies. Very often, employees aren’t up to speed on supplier relationships in their new organization, and haven’t learned about preferred suppliers’ capabilities. In larger companies, employees know alliances exist with established networks; however, they find it difficult to identify the agencies that are part […]

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Avoid supplier switch-up

Supplier turnover is a reality in our business. When clients invest so much in supplier relationships, why would they switch partners? It’s a difficult and time-consuming process! Here are a few reasons our Matchbook team has been hearing from clients: 1) The people I hired have moved on to other suppliers, and I’m just not as confident […]

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The Impact of Successful Collaborations

As I was on my way to New York City this week, I received an email from Charlene Prounis of Flashpoint Medica. She extended an invitation to attend the Healthcare Businesswomen’s Association’s (HBA) metro chapter dinner that same evening at Pfizer. I am an HBA member, but have been so focused on tealbook that I hadn’t attended an […]

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It’s AOR Season – four tips to help manage your RFP

As tealbook and our sourcing and procurement consulting team continues to grow, we are receiving more and more requests from clients who need help to find, validate and manage their supplier searches, requests that go beyond using tealbook as their supplier database. I often get asked about which services are most frequently requested by clients. Over my eight years […]

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No Second Prize: How do you tell suppliers they were not selected?

I have been managing over 300 RFPs over the last eight years, and I still find it incredibly hard to tell suppliers that they were not selected. By the end of the process, they have put so much time and resources into their presentations and proposal. Some of them go through a few rounds of […]

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How does LinkedIn, Twitter and Airbnb relate to suppliers?

When I started developing tealbook, I (maybe naively) didn’t look at other e-sourcing or procurement tools. I knew they existed, but I figured that if the 25-plus companies I had worked with expressed the same challenges in quickly accessing supplier information, no one had yet provided a good solution. In 2014, how was it possible […]

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Strategic suppliers show and (don’t just) tell

One of my LinkedIn connections recently shared an article about strategic thinking and what that really means for marketers. It is a great piece, which got me thinking about strategic suppliers. (Check it out by following the link below.) I often sit through presentations from suppliers that spend a lot of their presentation time telling […]

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Why is your tealbook empty?

You’ve been curious enough to click on tealbook.com and sign up. It took you 30 seconds to answer some basic questions and walk through a short tutorial (no training required). Your tealbook account is ready! But it looks empty…now what? Grow your tealbook in a few easy steps: Search for your suppliers by name. (If […]

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